Privacy Policy
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Privacy Policy
At Oyi Luxury Trans, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, mobile services, and vehicle booking platforms. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: Name, phone number, email address, passport or ID number (if required for booking), and location for pick-up/drop-off services.
- Booking Details: Travel dates, destination preferences, vehicle type, special requests.
- Payment Information: Credit card or other payment details (processed through secure third-party gateways).
- Technical Data: IP address, browser type, operating system, and cookies to improve user experience.
2. How We Use Your Information
Your information is used for:
- Managing and fulfilling your bookings.
- Contacting you regarding your reservation, inquiries, or service updates.
- Providing customer support and improving our services.
- Marketing communications (only if you have opted-in).
- Legal and regulatory compliance.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Our authorized drivers or third-party service providers (for booking fulfillment).
- Government authorities when legally required.
- Payment processors for transaction purposes.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Request access to your personal data.
- Correct or update any inaccurate information.
- Withdraw consent where processing is based on consent.
- Request deletion of your data (subject to legal obligations).
6. Cookies
Our website uses cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of such sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.
Private Ride
Car + driver just for your trip.
Flexible Tours
Half or full day, your schedule.
Trusted Service
982+ happy travelers worldwide.
Clear Pricing
No hidden fees, all included.
Everything You Need to Know Before Booking
Oyi Luxury Trans is not just a transport provider—we’re your travel partner in Bali. Our packages include private cars with experienced, English-speaking drivers, flexible itineraries, and transparent pricing with no hidden fees. We focus on comfort, punctuality, and customer satisfaction, making us a trusted choice for over 1,000 happy travelers.
Yes! You can choose to rent a car with a driver only, or combine it with one of our carefully designed Bali day tours. Our packages cover popular destinations like Ubud, Uluwatu, Tanah Lot, and Nusa Penida. You can also request a custom itinerary based on your own preferences.
Definitely. We serve solo travelers, couples, families, and large groups. Our fleet includes Toyota Avanza, Innova, Hiace, and Alphard to suit any group size. Tours are family-friendly and customizable—whether you're traveling with kids, seniors, or friends, we’ll make sure everyone is comfortable and happy.
Yes, we provide 24/7 private airport transfers to and from any location in Bali. Whether you're arriving late at night or early morning, our drivers will meet you at the airport with a name sign, assist with your luggage, and take you safely to your hotel or destination—no waiting, no stress.
Yes, we accept last-minute and same-day bookings, depending on availability. We recommend booking at least a day in advance for smoother coordination, but if you're in a rush, just contact us via WhatsApp—we’ll do our best to arrange your car rental or tour quickly and efficiently.